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Restaurant owner reviewing AI-generated business insights and menu recommendations on a smartphone in a modern kitchen, warm professional lighting

News & Trends News & Trends 9/2/2026

Delivery Hero's AI Agent Boosted Restaurant Orders by 15% — And It Runs on WhatsApp

Delivery Hero's agentic AI assistant went live across 40,000+ restaurants on 13 August 2026. At Glovo, restaurants using it saw a 15% jump in orders. The agent runs via WhatsApp, autonomously develops promotions and ads, responds to reviews, and rewrites menu content — with the owner's explicit approval before any change goes live.